What are the system requirements?
Cylance Smart Antivirus is compatible with Windows 7 - 10, minimum of 2GB RAM required. macOS compatible from 10.9 "Mavericks" - 10.14 "Mojave". Minimum of 500MB available hard disk space. Requires an internet browser and internet connection to register product. Must have local admin rights to install software.
How does the 30-day money back guarantee work?
No questions asked - refund anytime within 30 days of purchase.
How is Cylance such a fast, light antivirus?
Lightweight software uses only a fraction of the system resources on the computer, allowing consumers to play games and watch videos without the performance impact that other antivirus solutions cause. No 'bloated features' and annoying pop-ups. Unlike traditional antivirus, Cylance’s AI technology does not require constant signature updates to keep you safe against the latest cybersecurity threats.Simple and hands off “set it and forget it” protection with no annoying popups or messaging. Cylance Smart Antivirus self updates, so you never have to worry about being protected.
How do Cylance renewals work?
Unlike mainstream antivirus companies, we offer completely transparent pricing. Each one of our subscriptions contain a clear, upfront price and then renewal is automatically added with the price you see, the price you'll pay. This offers you the best value and it means that you aren't locked into a pricey contract which constantly increases - you know exactly what you'll be paying for ultimate protection.
What are the main differences between each of the packages?
The three different packages offer the same level of protection but simply allow you to protect more computers. It couldn't be easier to add more friends and family and upgrade your package.
How do I contact Cylance?
You can contact us in a number of ways. Give us a call, drop us an email, visit our support centre, or talk to one of our customer service team members through livechat. Click here for more information on contacting us.
How is Cylance different to other antivirus on the market?
Cylance Smart Antivirus sets itself apart from current signature-based reactive solutions that are straining to keep up with the exponential growth in threats along with the bloated, system-slowing, noisy, and pop-up-riddled experience so many consumers associate with traditional vendors. Using Artificial Intelligence, Cylance is one step ahead of threats and hackers who are trying to steal your financial and personal information. Cylance Smart Antivirus stops malware without impeding the performance of the computer so consumers can rest assured their loved ones are safe and can go about doing what they need to on their PCs and Macs You also get clear, honest & fair pricing. We don’t discount your first year then jack prices on renewal. We don't bundle unnecessary features to justify raising prices.